RESIDENT SERVICES
Resident Hub – Fast, Easy, Confidential
Our residents have convenient access to our online Resident Hub, where building related issues are reported directly to our management team. Once an enquiry is submitted, the system automatically generates a reference number and sends a confirmation email to the resident.
Every issue logged is promptly reviewed and executed, with progress updates and responses communicated directly back to the resident. All communication between residents and our management team is handled with the highest level of confidentiality.
SUPPORT SERVICES
Resident Welfare & Support
Our e-learning courses provide building residents with a flexible, self-
paced learning experience focused on mental health and available
support resources.
These brief and confidential modules are designed in alignment with industry best practices to promote overall mental health and resilience. Participation is entirely voluntary and open to all residents.
Please note that Pinnacle Performance Group does not retain any course records, ensuring complete privacy for all participants.
Please contact us to gain your password for confidential access.
Current e-learning courses include;
Anxiety
Depression
Burnout
Substance Abuse
Stress
PTSD
Connected Residents. Better Living.
Pinnacle Performance Group’s Resident Services use intelligent systems and streamlined processes to deliver a connected, responsive living experience. From real-time communication and digital support requests to resident education and issue tracking, we make building life easier, more transparent, and more efficient for everyone.
